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Guest network not working (no IP address) on AX1800/AX20

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Guest network not working (no IP address) on AX1800/AX20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sbbh

2021-10-20 08:20:14 - last edited 2021-10-21 08:17:37

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Registered: 2021-10-20

Guest network not working (no IP address) on AX1800/AX20

2021-10-20 08:20:14 - last edited 2021-10-21 08:17:37

Model: Archer AX1800

Hardware Version: V2

Firmware Version: 2.1.1 Build 20210826 rel.34706(5553)

I set up a guest network with 2.4GHz/5GHz and WPA(2) security enabled, but I can't seem to connect.

I can see the SSID, but when I try to connect it fails getting an IP address. I tried this on both my phone and my laptop.

No other security options are enabled like MAC filtering or scheduling, so I don't see any reason why this wouldn't work.

The model is AX1800, but hardware version says Archer AX20 v2.0. Not sure why? I installed the latest beta firmware, but this hasn't helped.

1 Accepted Solution

Sbbh

LV1

2021-10-21 08:09:22 - last edited 2021-10-21 08:17:37

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Registered: 2021-10-20

Re:Guest network not working (no IP address) on AX1800/AX20-Solution

2021-10-21 08:09:22 - last edited 2021-10-21 08:17:37

EDIT: I'm an idiot. I disabled DHCP since I'm running a DHCP server on a Pi attached to the router which obviously wasn't accessible from the guest network.

Hi @terziyski

Thanks for the info.

I disabled the security but the issue still remains. The firmware was given to me by NordVPN support since the VPN client on the router didn't work either before.

Any other ideas?

Thanks

Recommended Solution

2 Reply

terziyski

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2021-10-20 14:12:33 - last edited 2021-10-20 22:30:22

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Re:Guest network not working (no IP address) on AX1800/AX20

2021-10-20 14:12:33 - last edited 2021-10-20 22:30:22

@Sbbh

Here's how to determine the HW version and FW region of your device - bottom sticker.

Have you tried to use this setting for the security of the guest network:

Have you tried to connect when "No Security" is selected for the Guest Network ?

Where did you get this beta FW from ?

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

Sbbh

LV1

2021-10-21 08:09:22 - last edited 2021-10-21 08:17:37

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2021-10-20

Re:Guest network not working (no IP address) on AX1800/AX20-Solution

2021-10-21 08:09:22 - last edited 2021-10-21 08:17:37

EDIT: I'm an idiot. I disabled DHCP since I'm running a DHCP server on a Pi attached to the router which obviously wasn't accessible from the guest network.

Hi @terziyski

Thanks for the info.

I disabled the security but the issue still remains. The firmware was given to me by NordVPN support since the VPN client on the router didn't work either before.

Any other ideas?

Thanks

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Replies: 2

Guest network not working (no IP address) on AX1800/AX20

Guest network not working (no IP address) on AX1800/AX20

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