On 2.4Gbhz "Secured, no internet" RE650

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On 2.4Gbhz "Secured, no internet" RE650

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
On 2.4Gbhz "Secured, no internet" RE650
On 2.4Gbhz "Secured, no internet" RE650
2021-10-20 09:12:18 - last edited 2021-10-22 03:11:29
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20201112 Rel. 66232

Good morning

Yet another day of someone having this issue.

 

Existing hardware

Country: UK

Main router: Virgin Media Hub3 (2.4ghz on channel 11 & 5ghz on channel 44)

Wifi extender: RE650 V1

Wifi exender connects to main router on 5GHz

 

I have a RE650 that allows me to get Wifi to the end of my garden. This has been working fine for the last month or so.

This week I have been getting issues where I just get "Secured, no internet"

 

Did a factory reset on Re650 and this time rather than having same name for both 2.4 & 5ghz, I decided to have different names to troubleshoot. I can see I can connect to internet fine on 5GHz but not on 2.4 Ghz. At the back of my garden I would only get 2.4 due to distance. As mentioned on 2.4GHz it doesn't connect to internet. So I think this is the issue.

 

MAC filtering is active but I don't have any devices on my block list.

 

Any clue what could be happening? This was working fine until this week.

 

Things attempted:

Reboot main router (so many times)

Factory reset extender (so many times)

RE650 is already on latest firmware as far as I believe

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Re:On 2.4Gbhz "Secured, no internet" RE650
2021-10-21 00:33:10 - last edited 2021-10-22 03:11:29

@NBX 

 

Follow this thread to troubleshoot your issue.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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