[4G router][ML-6400] 4G connection lost time to time, roboot needed

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[4G router][ML-6400] 4G connection lost time to time, roboot needed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
[4G router][ML-6400] 4G connection lost time to time, roboot needed
[4G router][ML-6400] 4G connection lost time to time, roboot needed
2021-12-27 08:38:24
Model: TL-MR6400  
Hardware Version: V3
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n

Hello all,

 

since a couple of years my sister's TL-MR6400 loses from time to time the 4G connection, showing this message in the admin panel:

 

Internet Status: 

Unknown failure reason. Please make sure your configuration is correct.

 

To fix it we have to reboot the device (sometimes twice).

 

The SIM card is perfectly fine.

 

Do you have a suggestion? In the "Firmware upgrade" section, no online upgrades are available, but in the tplink website I could find "Archer MR6400(EU)_V3_20190730".
I am afraid to use it since it seems for a different model.

 

Could you please help?

 

Cheers,

TonyStark

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