LTE keeps disconnecting TL-MR100

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LTE keeps disconnecting TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
LTE keeps disconnecting TL-MR100
LTE keeps disconnecting TL-MR100
2022-06-20 07:29:33
Model: TL-MR100  
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

Hi everyone.

Please give me a solution.

 

my LTE Router keeps disconnecting. I did not find any solution on this forum. because of this, I do a new thread.

 

Detail in document.

chears

 

File:
tp mr100.docDownload
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9 Reply
Re:LTE keeps disconnecting TL-MR100
2022-06-21 09:36:13

  @Dyrdec 

 

Hi, thank you very much for the feedback.

Based on the screenshots, you have locked the 4G band to Band 3, network type 4G only, may I know if you have the same issue when using 4G preferred and auto band?

If so, please confirm the following information:

1. How often does the LTE disconnect? such as once a day, or at specific time every day? 

2. Please change band back to Auto and Network Mode as 4G Preferred, then please check if it works on Band 3 automatically, and when the problem happens next time, please don't restart it, you could login the web interface and take screenshots of Advanced->Status page, Advanced->Network->Internet page, then go to Advanced->System Tools->System Log page to save a log file. Then please send them to us for troubleshooting.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:LTE keeps disconnecting TL-MR100
2022-06-22 12:37:41

Hi  @Sunshine 

 

Thanks that you care.

 

1. it disconnects randomly. More times per day

2. Now I have it so configured:

 

Band 38 is manual, because of previous issue with wifi disconnecting

 

More detail in attachement

 

Chears

 

File:
mr100_22062022.docDownload
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#3
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Re:LTE keeps disconnecting TL-MR100
2022-06-23 01:51:17

  @Dyrdec 

Hi, thank you very much for the reply.

Since the status shows connected and you mentioned the screenshots was done later, so when you loses internet access, it always reconnects automatically without rebooting the router, right? 

 

In addition, the screenshot is not very clear thus I am unable to read the firmware version at the bottom, however, there is a "1" on the update icon on the top right side cover, which usually means there is a new firmware available, could you please double check the current firmware version? If it is not the latest one build 210601, please update the firmware to latest version.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:LTE keeps disconnecting TL-MR100
2022-06-23 04:20:13

  hi @Sunshine 

 

I don't need to restart. it is enough just to login to the router. I have latest FW but I still can see as you mentioned some update. I did reset the router to default, but it didn't help. 

 

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Re:LTE keeps disconnecting TL-MR100
2022-07-02 05:53:59

  any solution for me? 

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#6
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Re:LTE keeps disconnecting TL-MR100
2022-07-02 05:54:51
throw it into garbage?
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#7
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Re:LTE keeps disconnecting TL-MR100
2022-07-06 06:36:57

  @Dyrdec 

 

Hi, sorry for that previous suggestion didn't resolve the problem, could you please send an email with subject "Forum 562966" to support.forum@tp-link.com? Our engineer will continue to follow up your case.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#8
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Re:LTE keeps disconnecting TL-MR100
2022-08-18 11:11:01
Hi, I have the same problem. Can you please help BR
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#9
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Re:LTE keeps disconnecting TL-MR100
2022-08-20 04:20:52

  @Bolid 

I've solved the issue. I bought new Huawei router and this works perfect.

Nobody help you with 50€ cheap old router... for tplink it is wasting of time to help few complaining customers ... and I understand it

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