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Deco x68 additional satelite don't detect tri-band.

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Deco x68 additional satelite don't detect tri-band.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco x68 additional satelite don't detect tri-band.
Deco x68 additional satelite don't detect tri-band.
2022-07-11 16:40:10
Model: Deco X68  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20220530 Rel. 38490

Hi,

I purhased my first Deco x68 3-pack set. These all 3 deco work with Tri-band (2.4GHz/5 GHz_1/5 GHz_2).

Afterward I purhased additional Deco x68 2-pack set. These lastest 2 deco are not able to detect Tri-band, only dual-band (2.4GHz/5 GHz).

 

All Decos have the same firmware version.

 

3-pack set hardware version is V1 and

2-pack set hardware version is V1.6.

 

When the main satelite is one of 3-pack set I'm able to get work Tri-band those 3-pack set and Dual-band 2-pack set.

When I switched to use main satelite one of 2-pack set, it caused to work all satelites only Dual-band.

 

How to solve this problem?

 

Regards

Markku

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#1
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3 Reply
Re:Deco x68 additional satelite don't detect tri-band.
2022-07-12 08:03:12

  @MarkkuH Thank you very much for the feedback.

I checked via your TP-Link ID and there are 3*pack EU version Deco X68+2*pack US version Deco X68.

Different versions will support different wireless channels for 5ghz bands.

And I see in Finland, only the EU version is for sale and you are not supposed to get the US version. May I know where did you purchase the two-pack set?

If possible, please contact the shop retailer to change the US pack for the EU pack for better performance.

 

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:Deco x68 additional satelite don't detect tri-band.
2022-07-12 09:02:21

  @David-TP Thanks for your answer. I ordered 2-pack set from Amazon. I don't know do they accept to change different region.

 

Regards

Markku

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#3
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Re:Deco x68 additional satelite don't detect tri-band.
2022-12-21 11:14:17
I think the channel feedback should be from the Main deco and rest should follow. Why is there a region lock and different channels. Thats make is it a problem for end consumer as it is not necessary to buy electronics from ur country of orgin. This kills the purpose.
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Views: 445

Replies: 3

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