unable to start my wifi router
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i am unable to start and connect my wifi
router
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Hello @shareef22
Do you mean the router cannot be powered on? If that is the case, please check the below suggestions and proceed:
1. Please be sure you are using the original power adapter, and ensure that the power button on the back has turned on.
2. You may try another power adapter with the same power specification, which is 9 V ⎓ 0.85 A.
3. Try to reset it by holding the reset button for 10s or longer to see if it will change anything.
4. Is there any power outage/bad weather before it stops working?
If nothing helps, it's suggested to contact the local tech support to be advised further:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support
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Hello @shareef22
Do you mean the router cannot be powered on? If that is the case, please check the below suggestions and proceed:
1. Please be sure you are using the original power adapter, and ensure that the power button on the back has turned on.
2. You may try another power adapter with the same power specification, which is 9 V ⎓ 0.85 A.
3. Try to reset it by holding the reset button for 10s or longer to see if it will change anything.
4. Is there any power outage/bad weather before it stops working?
If nothing helps, it's suggested to contact the local tech support to be advised further:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support
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- Report Inappropriate Content
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