Cant connect to the internet to set up my router.

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Cant connect to the internet to set up my router.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cant connect to the internet to set up my router.
Cant connect to the internet to set up my router.
2022-09-05 22:37:08
Model: Archer AX50  
Hardware Version:
Firmware Version:

I just bought an Archer AX50 router and Im having some problems with the setup. I decided to set it up with the instructions on the tether app. I have connected the cables correctly but I cant seem to connect to the routers network to go to the website to set it up. the power light on the router is stable but all of the other lights are off, every now and then the other lights blink on for a few seconds, all of them green except for the internet light wich is orange. I have tried to connct both my phone and laptop to the routers network through the tether app on my phone using the QR code, from my phones wifi settings, my laptops wifi settings and by connecting my computer with a ethernet cable to the router but nothing works. I have been scrolling through the forums and looking through videos and info from tp link but I cant seem to find anyone mention having this problem.

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Re:Cant connect to the internet to set up my router.
2022-09-06 02:16:10

Hello @HannesH 

 

Thank you for posting on the TP-Link Community.

 

If the internet LED on the AX50 is orange, that means it fails to connect to the internet. Please follow the troubleshooting suggestions below to confirm all the basic settings and connect to the internet:

What should I do if I cannot access the internet through Wi-Fi router?

 

If this still doesn't work, please tell us who is your ISP, and if it requires any special settings when connecting a new router to the internet, such as VLAN.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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