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I recently bough a TP-Link M7650 pocket wifi. I have installed a working SIM but everytime I connect a device the internet stops or shows "Connected withou Internet". However, in the app, the wifi status indicates "Connected".
Has anyone experience the same problem? What corrective actions did you do?
Hi, may I know who your SIM card carrier is?
Please test the same SIM card in your smartphone and enable phone hotspot, then connect another device to the phone hotspot to see if internet works fine. If so, please send us a picture of the screen on your M7650 where we could check if 4G signal is received.
Then please login the web interface of the M7650 via tplinkmifi.net or 192.168.0.1, send me screenshots of Status page and Advanced->Dial-up->Dial-up Settings page.
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