Line goes down once a day
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Line goes down once a day
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#VR1200v
The model is not on the list. I'm writing for Archer vr1200v. I found a thread written in 2019 with the same problem. I'm trying to understand if it's and ISP problem or a router. I've already asked the ISP to verify the line. When the drop happens, the internet connection light goes off, but the DSL connection light is ON. I've already made the last firmware update.
Any opinion? Thank you!
Re:Line goes down once a day
Hi,
the following details might help us narrow down the problem：
1. Would there still be an internet IP address under Advanced status?
2. Would restart the modem restore the internet service temporarily?
3. If possible, you could do a simple test:
- set up Archer VR1200v to bridge mode.(Normally it is under Advanced>Network>internet>internet connection type)
- create a broadband connection on the wired laptop directly.-https://www.tp-link.com/en/support/faq/921/
- check on the laptop for a while to see whether the internet connection stayed for more than a day.
Thank you very much.
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