New Archer VR2800 bound to another TP-Link ID
Hi,
I have just purchased a new Archer VR2800 from Amazon that arrived sealed.
I am attempting to login with my newly created TP-Link ID but keep getting a notification that the router is bound to another TP-Link ID. I don't believe the item was second hand at all and am a little confused how it could be registered against someone else's ID.
I have tried a factory restart three time but am still keep getting the same notification. Is there anyway I can have the router removed from whatever other previous account it appears to be attached to?
Cheers