Not all units connects

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Not all units connects

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Not all units connects
Not all units connects
2022-11-22 05:00:35 - last edited 2022-11-23 05:45:29
Model: Deco E4  
Hardware Version:
Firmware Version:

Hi,

I have the AC1200 E4R Mesh system, it was working with 4 units and then something went wrong. I've deleted the network and started from scratch. The main unit connects and 1 other unit, WIFI working perfectly. The 2 extra units don't want to connect to the network at all, previously they did both are just flashing red.

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Re:Not all units connects-Solution
2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29
Thanks David, I managed to get them working. I've connected them to the main unit with a cable. It allowed me then to do a reset, so they started to flash blue. Removed the cable and the app allowed me to configure them without the cable
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Re:Not all units connects
2022-11-23 02:36:45

  @Theo_du_Bruyn 

Hi, would there be any error message when the other two satellite Deco E4s failed to be added to the Mesh system?

Would moving them much close to the other two online Deco help?

By the way, please make sure these two satellites are flashing blue when you try to add them to the Deco APP.

Best regards.

 

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Re:Not all units connects-Solution
2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29
Thanks David, I managed to get them working. I've connected them to the main unit with a cable. It allowed me then to do a reset, so they started to flash blue. Removed the cable and the app allowed me to configure them without the cable
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