No WAN Settings on my AX300

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No WAN Settings on my AX300

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No WAN Settings on my AX300
No WAN Settings on my AX300
2023-01-09 20:39:06 - last edited 2023-01-12 01:41:50
Model: Archer AX3000  
Hardware Version:
Firmware Version: 1.1.0 Build 20220428 rel.64552(4341)

I just received a AX300 4-Stream router for Christmas and today I plugged it into a power source to set it up before swapping it out with my Bell router, I need to make some changes under the LAN and WAN settings but this router doesn't seem to have the WAN option. Does this router not have that option?

 

Thanks in advance.

 

 

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1 Accepted Solution
Re:No WAN Settings on my AX300-Solution
2023-01-11 19:59:29 - last edited 2023-01-12 01:41:50

  @woozle I did the factory reset and that seems to have resolved my issue. There was also a firmware update that I upgraded to.

 

Thanks you very much for you help, greatly appreciated.

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Re:No WAN Settings on my AX300
2023-01-09 21:37:09 - last edited 2023-01-09 21:38:56

  @cire 

 

Hi,

 

Somehow it has become fashionable in recent times to put the things related to WAN under the moniker "Internet". So you will find the settings you are looking for in the menu "Advanced" -> "Network" -> "Internet".

 

On some routers the physical WAN port is even being labelled "Internet". 

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#2
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Re:No WAN Settings on my AX300
2023-01-09 23:04:11

  @woozle I'm not sure this Router is going to work anyway.

One setting I need to change so I can use this router in place of Bell's is set the Internet VID to 35 & there is no place to make that change under IPTV.

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#3
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Re:No WAN Settings on my AX300
2023-01-09 23:29:47

  @cire 

 

Does the configuration GUI on your TP-Link router have these entry fields?

 

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#4
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Re:No WAN Settings on my AX300
2023-01-10 18:48:43

  @woozle No, this is what I have for options. There is no place to enter VLAN ID.

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Re:No WAN Settings on my AX300
2023-01-11 19:29:59

  @cire 

 

Hmm, that is weird. You can select "Mode: Custom", but no custom settings appear.

 

Can you please check the exact model description of your router on the label that is stuck to the bottom of the router? It should read like something in the pattern "Archer AX...(..) Ver:x.x"

 

You could also try to reset the router completely via the menu "Advanced" -> "System" -> "Backup&Restore" and click "FACTORY RESTORE" and then see if that changes the items available in the IPTV/VLAN menu.

 

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#6
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Re:No WAN Settings on my AX300-Solution
2023-01-11 19:59:29 - last edited 2023-01-12 01:41:50

  @woozle I did the factory reset and that seems to have resolved my issue. There was also a firmware update that I upgraded to.

 

Thanks you very much for you help, greatly appreciated.

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#7
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