I have a HDD drive connected via USB to this router and it has worked beautifully for the past year. Yesterday my service provider technician asked me to to a factory reset on the modem (hold pin on button for 15 seconds etc.). Ever since then I cannot reconnect to the USB storage device. In fact, it worked for a moment but then stopped working.

So the HDD is showing up in the router menu without any prob. But it is not showing up on my Win11 Network Neighborhood. In the past I was able to map it as a network drive but when I try that now it does not work and the problem solver tells me that "The remote device or resource won't accept the connection".

I realize I don't have the Media Server turned on, but I don't want to share it that way - I want it to show up in the network neigborhood.

Furthermore, I can no longer switch off 'Share All'. I get "Error code 1 Internal error"

What am I missing? What feature or function do I have to turn back on? Please, please, please help!

Thank you in advance,

Oli