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AX55 New Connection Notifications option missing

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AX55 New Connection Notifications option missing

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AX55 New Connection Notifications option missing
AX55 New Connection Notifications option missing
2023-03-27 23:41:56 - last edited 2023-10-24 05:56:18
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.1.7 Build 20230213 rel.74634(4555)

Hi

 

In the specs for this router it states that it has new connection notification functionality.

 

https://www.tp-link.com/au/home-networking/wifi-router/archer-ax55/

 

However, I cannot find that option in the tether app. I've used this functionality previously on a Deco device and it was one of the reasons I purchased this router.

 

I've seen screenshots for other routers that show the option under Tools (under the LED Control option). But on my app I just see LED Control followed by IPv6.

 

Can anyone tell me where I can find it?

 

Many thanks
AJD

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#1
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1 Accepted Solution
Re:AX55 New Connection Notifications option missing-Solution
2023-10-24 05:45:43 - last edited 2023-10-24 05:56:18

@Shenemanz 

 

The Tether App has been updated regularly, and you may click on the three-line icon on the top-left, then go to App Settings, you will find the Notification settings as below:

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:AX55 New Connection Notifications option missing
2023-03-31 00:25:09

Could someone with this router check if they have this option? Please 😀

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#2
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Re:AX55 New Connection Notifications option missing
2023-04-03 06:34:50 - last edited 2023-10-24 05:56:12

Hello @AJDOZ 

 

You can find the Notifications as per the below steps:

 

Tools > Notifications > New Device Alerts

 

    

 

If you still cannot find it, please check and make sure you've successfully enabled and configured the Parental Control under Family settings.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:AX55 New Connection Notifications option missing
2023-09-17 22:43:17

  @Kevin_Z 

This option does not exist in my AX55 configuration using the tether app. 

 

Please advise where I can find this setting as I am receiving a notification everytime a known device connects. 

 

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#4
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Re:AX55 New Connection Notifications option missing
2023-09-20 09:56:44

@Nolen 

 

Please check my previous suggestions to AJDOZ and make sure you're using the latest Tether App.

 

If still no luck, please show us some screenshots of the Tether settings, and confirm what's the specific Tether App version on your phone. We may try to investigate further.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:AX55 New Connection Notifications option missing
2023-10-15 22:26:41

AppKevin_Z wrote

@Nolen 

 

Please check my previous suggestions to AJDOZ and make sure you're using the latest Tether App.

 

If still no luck, please show us some screenshots of the Tether settings, and confirm what's the specific Tether App version on your phone. We may try to investigate further.

Hey. I'm also having the same issue. I am running version 4.2.42 (Build 344)

 

 

  @Kevin_Z 

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#6
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Re:AX55 New Connection Notifications option missing-Solution
2023-10-24 05:45:43 - last edited 2023-10-24 05:56:18

@Shenemanz 

 

The Tether App has been updated regularly, and you may click on the three-line icon on the top-left, then go to App Settings, you will find the Notification settings as below:

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:AX55 New Connection Notifications option missing
2023-10-27 02:59:26

Just a quick update. I haven't been using this device as a router since I posted previously as I couldn't find the notifications option. Instead I've been using it just as an Access Point.

 

However, I've just set it back up as a router and the new connection notification option is there now. However, that's not actually what I was after. I was looking for the option to notify me when certain devices connect and disconnect. As per this page:

 

https://www.tp-link.com/us/support/faq/2916/#:~:text=Once%20the%20wifi%20clients%20connect,Open%20the%20Tether%20app

 

I assume this device doesn't support that?

 

Thanks
AJD

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#8
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Re:AX55 New Connection Notifications option missing
2023-10-27 11:11:47

@AJDOZ 

 

Thank you very much for the update.

 

You are right. AX55 doesn't support the feature you linked. As you can see, only the models listed in that FAQ support it:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#9
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