Deco X50 5G - Red light issue

Deco X50 5G - Red light issue

96 Reply
Re:Deco X50 5G - Red light issue
2023-12-14 15:33:39

I also have this problem on the Deco X50-5G. The internet drops around three times a day. I've tried 5G and 4G only (Firmware version 1.1.1) 

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#14
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Re:Deco X50 5G - Red light issue
2023-12-14 16:17:13

Hello All, 

 

I have been advised to test this new beta firmware by support this morning:

 

https://static.tp-link.com/upload/beta/2023/202311/20231107/x50-5g-SP1-up-ver1-1-0-P1%5B20231016-rel82640%5D_more_stable.zip

 

Unzip the files and read the doc. 

 

I have not tried it yet but worth a shot I think. 

 

Momo

 

I will give it a try in the next few days. 

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#15
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Re:Deco X50 5G - Red light issue
2023-12-18 07:59:59 - last edited 2023-12-18 10:52:15

  @Momo-London 

 

Did you tried the new firmware?

 

 

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#16
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Re:Deco X50 5G - Red light issue
2023-12-18 08:33:56

  @H72 

 

Not yet, will do early January. 

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#17
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Re:Deco X50 5G - Red light issue
2023-12-29 08:02:18

I had a problem with an X50-5G which I had setup for someone else. When first setup it worked perfectly, very good speeds. However, I then moved it to a new location on power up it went red. I managed to fix it after a while by changing it to 4G only, then it worked perfectly for a couple of weeks.

 

Yesterday I had a play again. Switching to 5G initially worked, then rebooting it failed again. In the end I think I finally fixed it by changing the Carrier from Auto to O2, the same as Mobile ISP. After changing this setting I rebooted several times and it always connected to 5G.

 

Not sure of the logic between "Mobile ISP" and "Carrier". I guess on 4G it was always connecting to O2, but maybe on 5G it was connecting to another carrier?? I had roaming switched off.

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#18
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Re:Deco X50 5G - Red light issue
2024-01-09 09:37:50
Delighted to report this fixed all issues for me - cheers Momo and Deco team!
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#19
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Re:Deco X50 5G - Red light issue
2024-01-09 17:07:44

Happens to my Deco X50-4G everyday too. Have to reboot so often daily. Remained unfixed for so long that you better don't put too much hope on TP-Link to provide bug fixes or feature updates. Gave up on them by now.

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#20
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Re:Deco X50 5G - Red light issue
2024-01-29 11:36:51

Hello,

 

I have exactly the same issue with the Deco 5G. 
 

Prior to buy this model, I had a MR600 which ran perfectly for months without any issue/reboot. 
 

I invested hundreds of euros for the Deco 5G model and it keeps disconnecting once a day for no reason... 

 

Before that I had a Huawei cpo pro 2 with the same issue. 
 

Is there any globally problem with using 5G with a routeur 5G ?

 

 

(Using Orange in France)

 

Thanks. 
 

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#21
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Re:Deco X50 5G - Red light issue
2024-01-29 11:58:12 - last edited 2024-01-29 11:58:31

  @Bee_24 hello,

have you found a solution ?

thanks

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#22
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Re:Deco X50 5G - Red light issue
2024-01-29 15:13:36

  @Marv1n 

 

Did you update your device to the latest firmware? 

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#23
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