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DDNS not working since main Deco change

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DDNS not working since main Deco change

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DDNS not working since main Deco change
DDNS not working since main Deco change
2023-05-09 05:49:41
Tags: #DDNS
Model: Deco E4  
Hardware Version:
Firmware Version:

Hi,

 

I previously set up DDNS on my Deco E4 mesh network. The DDNS was working perfectly. 
 

I've recently replaced a couple of the E4 units with X50s, including the main unit connected to my modem. However since this change the DDNS does not work. 
 

I've tried disabling and re-enabling DDNS with no improvement. I also tried changing the DDNS domain name, which also did not work. 
 

Any suggestions are welcome. 

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Re:DDNS not working since main Deco change
2023-05-10 01:50:04

  @Smithnet 

Hi, welcome to the community.

Since you mentioned the DDNS stopped working after changing the main Deco, I did see this feedback before: 

https://community.tp-link.com/en/home/forum/topic/604478

https://community.tp-link.com/en/home/forum/topic/274402?replyId=1061648

And I wish you could help me check some details:

1. I see you mentioned that you have tried to change a new DDNS domain but it did not work, did you get the same error on the Deco APP "Failed to save your settings - please try again later"?

2. After setting Deco X50 as the main Deco, when you go to the DDNS, will you still see the previous domain under DDNS?

 

Thank you very much.

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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