A few days ago, the servers of the internet provider (hiweb - PPPoA) had a problem and my internet was down for 2 days. After this problem is solved, the modem restarts after the adsl light is turned on.

I have been having this problem for a week now, but the internet and telecommunication providers say that the problem is not ours and that the modem is broken. On the other hand, I went to the seller of the modem and after checking, he said that the problem is not with the modem And another person has exactly the same problem with the same model of modem and net.

I checked all the connections (network cable, telephone cable, adapter) but I still have a problem, after using another modem, everything was fixed.

I'm really confused now, I've only used my modem for 6 months and I encountered such a problem, just tell me what to do now. (Or maybe you also want to say that the problem is not with the modem and...)

After the factory reset, the modem problem is solved, but immediately after turning it off and on again, the problem returns
I even reinstalled the firmware, but it didn't make any difference : |

I have checked the adsl model and type
In the end, I was able to connect to the Internet with the bridge method, but what's the point of connecting only one computer