Deco S7 Capped to 100mb
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Hi all,
Had a mesh network in old property using 3 x e4's. All worked fine.
moved to new property and had fibre (1 gig) installed. Aware the e4's didn't have gigabit Ethernet ports so invested in some s7's to capitalise on improved speeds. When adding the s7's and trying to make one primary, process failed and sent both new and existing went into setup mode. Resorted to setting up a new network, which is all working fine (3 x e4 and 2 x s7 - one of the s7's as primary), but still capped at 100mb.
contacted support who took me through troubleshooting but to no avail. Hard connection from router straight to laptop is about 950mb, but when connected to s7 via Ethernet I'm only getting about 90mb. Any help appreciated! Been going round in circles all day.
Hi Ross, welcome to the community.
After checking the support record, it turned out you have found the issue already
. After replacing the Ethernet cable, you are able to get the expected speed.
And thanks a lot for your cooperation with our engineers.
Best regards.