Default SIM card APN not detected after reset modem.

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Default SIM card APN not detected after reset modem.

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Default SIM card APN not detected after reset modem.
Default SIM card APN not detected after reset modem.
2023-06-10 05:52:54
Tags: #TL-MR6400
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 210803 Rel.55933n

I reset the modem and when doing the quick setup modem does not detect the default APN SIM card. I also tried to enter APN manually through the Advance settings, but my modem still could not connect to the internet. I have tried the same SIM card on an Android mobile and it runs normally, the default APN is detected automatically and can be directly connected to the internet.

 

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Re:Default SIM card APN not detected after reset modem.
2023-06-10 06:08:45
Hardware Version 5.20
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Re:Default SIM card APN not detected after reset modem.
2023-06-12 09:29:46

  @RahmadAfdillah 

 

Hi, May I know who your ISP is? and did you try any other SIM cards?

Please share with us screenshots of Advanced->Status page, Advanced->Network->Internet page, then go to Advanced->System Tools->System Log to save a log file.

 

In addition, may I know if this MR6400 was working fine before? or never worked since the purchase? 

 

 

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