Archer AX11000 keeps dropping off on WAN

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Archer AX11000 keeps dropping off on WAN

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX11000 keeps dropping off on WAN
Archer AX11000 keeps dropping off on WAN
2023-07-04 11:00:47
Model: Archer AX11000  
Hardware Version: V2
Firmware Version: 2.1.2 Build 20220526 rel.59616(4555)

its brand new and since plugging it in the Archer continues to drop. its not just the wifi but all wired connections to it so the router itself seems to have an issue. please help asap!

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Re:Archer AX11000 keeps dropping off on WAN
2023-07-05 02:34:25

  @OmarZiada 

 

Hi, thank you for posting on TP-Link Community.

For unstable internet issue, please refer to this thread for troubleshooting: Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer AX11000 keeps dropping off on WAN
2023-07-14 10:15:23

  @Sunshine that has not resolved the issue. the connection for wired and wireless devices cuts off around 10 times a day. can't work, cant do anything.

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Re:Archer AX11000 keeps dropping off on WAN
2023-09-11 17:35:57

  @OmarZiada 

I too suffer my AX11000 dropping WAN from my Arris S33 2.5Gb port, while my commputer stays connected on the S33 1Gb port.

Xfinity 1.2Gb service.

Max time connected is one hour before being disconnected.

I've only been able to get 8 devices connected (wired/Wifi mix).

Issue seems to be this router.

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