No device can detect 2.4 GHz band in AX55

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No device can detect 2.4 GHz band in AX55

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No device can detect 2.4 GHz band in AX55
No device can detect 2.4 GHz band in AX55
2023-07-26 18:35:53
Tags: #2.4GHZ band doesn't appear
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20230603 rel.46473(4555)

My devices that use 2.4 GHz band can't see the router. 

Using the app WI-Fi Analizer it only shows the 5 GHz band

In the router, The 2.4 GHz led is on. And in router configs  says all is OK

Help, please. Thanks

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Re:No device can detect 2.4 GHz band in AX55
2023-07-27 03:37:01

  @DelCarlo 

 

Hi, thank you very much for posting on TP-Link Community.

1. Was the 2.4G band working fine before?

2. Please disable Smart Connect on Advanced->Wireless->Wireless Settings page, then try to change 2.4G channel and channel width to see if it makes any difference

3. Please press and hold the reset button until the Power LED blinks to reset the router to its factory default settings

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:No device can detect 2.4 GHz band in AX55
2023-07-27 09:39:39
none of these "soluctions" worked. only for a few moments. any other ideas? tks
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Re:No device can detect 2.4 GHz band in AX55
2023-07-28 08:28:51

  @Sunshine No more assistence needed. Returned this garbage to Amazon and changed for a Huawei AX3 PRO. It works like perfectly 

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2.4GHZ band doesn't appear
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