Slow download speed

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Slow download speed

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Slow download speed
Slow download speed
2023-08-05 15:34:14
Model: Archer AX55 Pro  
Hardware Version: V1
Firmware Version: 1.0.4 Build 20230306 rel.10273(4555)

I have a symmetrical internet connection, 500 Mbps / 500 Mbps

 

When testing over the cable, the speed is always there 500 Mbps / 500 Mbps

 

During the tests after WiFi 5Ghz is 280 Mbps / 500 Mbps

 

Only one device is connected to WiFi during testing, the Wi-Fi channel is free, no other network is using it, channel is 48

 

OFDMA is turn on

Channel Width: 20/40/80/160MHz

Transmit Power: High

Mode:802.11a/n/ac/ax mixed

 

Tested on Samsung S21 Ultra, iPhone 14 Max Pro connection is established with speed 1,9 Gb/s, MSI laptop Killer(R) Wi-Fi 6E AX1675x 160MHz Wireless Network Adapter (210NGW) connection is established with speed 2402 /2402 (Mbps)

 

But speed during testing is 280 Mbps / 500 Mbps

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#1
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9 Reply
Re:Slow download speed
2023-08-06 15:16:59 - last edited 2023-08-06 15:17:54

  @LakiOk  Merhaba,

 

Cihaz konumu nasıl? Etrafta sinyali engelleyecek bir şey var mı?

 

En iyi sonuçlar için ağı çevredeki wifi sinyallerinden etkilenmeyecek şekilde yalıtmanız gerekir.

 

It is impossible to get the full internet speed on a wireless connection.

 

daha fazlası için: https://www.tp-link.com/en/support/faq/2170

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#2
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Re:Slow download speed
2023-08-06 16:41:40

  @yavuzy No interference, other networks are on separate channels. There is no QoS and parental control enabled

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#3
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Re:Slow download speed
2023-08-07 09:34:45

  @LakiOk 

 

Hi,the wired speed 500Mbps/500Mbps was tested when connecting directly to your modem, or to the Archer AX55 Pro?

If it was your modem speed, please connect the same computer to the AX55 Pro via cable to see if the router wired speed is normal or not.

 

By the way, for the speed 280 Mbps / 500 Mbps, you mean 280Mbps down and 500Mbps up, right?

The 1.9Gbps or  2402 /2402 (Mbps) are the wireless negotiation speed, right?

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#4
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Re:Slow download speed
2023-08-08 19:26:07

  @Sunshine 

 

 

The wired speed 500Mbps/500Mbps was tested when connecting directly to your modem, or to the Archer AX55 Pro?

 

Yes, the cable connection is full speed through the router AX55 Pro, on cable connection is 500 Mbps / 500 Mbps always through the router AX55 Pro

 

By the way, for the speed 280 Mbps / 500 Mbps, you mean 280Mbps down and 500Mbps up, right?

 

Yes,  280 Mbps download, 500 Mbps upload, I have a symmetric connection to the Internet

 

The 1.9Gbps or  2402 /2402 (Mbps) are the wireless negotiation speed, right?

 

Yes, the wireless negotiation speed

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#5
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Re:Slow download speed
2023-08-13 06:57:08

Can someone help?

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#6
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Re:Slow download speed
2023-08-13 12:19:53

  @LakiOk 

 

Hi,

 

If this is very much bothering you, then try the ultimate test.

 

Reset the AX55 Pro to Factory Default Settings (the full "FACTORY RESTORE" option).

 

Wait until the AX55 Pro has booted up again and then perform the wireless speed test right away, I mean without changing any settings and without logging into any TP-Link ID. Just connect your Killer AX1675 or your other devices right to the TP-Link_xxxx_5G with the password printed on the router's label.

 

In case you are connecting to the Internet via PPPoE, then of course you need to configure the Internet connection of the Archer AX55 Pro first. But only change any settings that are really necessary to get you connected to the Internet. Leave the AX55 Pro as "pure" as possible and then perform your wireless speed tests.

 

If you now still get only 280 Mbps download speed, then I don't know what else to do. The AX55 Pro should be able to handle 500 Mbps easily.

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#7
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Re:Slow download speed
2023-08-13 16:31:13

  @woozle I did that, and is the same issue

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#8
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Re:Slow download speed
2023-08-13 18:06:53

  @LakiOk 

 

That is really weird.

 

By the way, have you already tested the speed with another speedtest service? There are several out there, some examples being speedtest<dot>net, speedcheck<dot>org, fast<dot>com.

I remember a while ago another user here reported unexplainably low speedtest results and later found out that using another service everything was normal.

 

Or you could also test the download speed by downloading a larger file from a fast server, which would be more of a real-world test.

 

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#9
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Re:Slow download speed
2023-09-27 13:24:03
I still have the same problem, on the test firmware and the current stable 1.2.2 Build 20230803 rel.35127(4555) I can't have full speed by wifi, even whnemy wifi card cegoztioaton speed link 2402/2402 (Mbps) On wifi 290 Mbps, on cable 480Mbps
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#10
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