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Web protection White listimg

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Web protection White listimg

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

asaleem

2023-10-26 09:53:20

Posts: 2

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Registered: 2023-10-26

Web protection White listimg

2023-10-26 09:53:20

Model: Deco X20-DSL

Hardware Version: V1

Firmware Version:

How to white list a web site in the web protection service within home shield pro, because it's blocking my iptv access, and my iptv service work only after I turn off web protection

3 Reply

David-TP

2023-10-27 08:52:15

Posts: 12857

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Registered: 2020-04-14

Re:Web protection White listimg

2023-10-27 08:52:15

@asaleem

Hi, welcome to the community.

I am afraid there hasn't been a whitelist for Web protection.

Could you please send me a screenshot of the web protection blocking history, such as:

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

asaleem

LV1

2023-10-27 09:10:53

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Registered: 2023-10-26

Re:Web protection White listimg

2023-10-27 09:10:53

My TV @David-TP

David-TP

2023-10-30 11:47:28 - last edited 2023-10-31 02:49:07

Posts: 12857

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Re:Web protection White listimg

2023-10-30 11:47:28 - last edited 2023-10-31 02:49:07

@asaleem

Update:

Thank you very much for your time and patience.

It is suggested to refer to the FAQ here to submit a ‘Suspected False Positive’ request on the official website of Avira. And Avira will remove the URL from their filter list if your submission is passed.

https://www.avira.com/en/analysis/submit-url

What can I do if HomeShield Pro blocks a safe website or URL?

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.