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Deco X50-DSL - unstable connection

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Deco X50-DSL - unstable connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X50-DSL - unstable connection
Deco X50-DSL - unstable connection
2023-11-04 21:22:47
Model: Deco X50-DSL  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20230718 Rel.63778

 

2 pieces of Deco X50DSL, both have the same problem. It has to be restarted every 1-3 days. The connection starts to slow down until it doesn't work at all. This problem has already been mentioned here on the forum, so I would expect some update. I will claim both pieces and I believe they will refund my money, because the modem is unusable for now. I apologize for my English.

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4 Reply
Re:Deco X50-DSL - unstable connection
2023-11-09 02:14:08

  @Kody 

Hi, thank you very much for your time and patience.

May I know who is your DSL service provider?

The most reported issue I have received is the disconnection altogether with a high spiking errors.

Have you noticed the same issue?

Did Deco X50-DSL turn solid red during the disconnection?

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Deco X50-DSL - unstable connection
2023-11-12 07:36:35

  @Kody 

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Re:Deco X50-DSL - unstable connection
2023-11-15 07:21:16

  @Kody 

Hi, Thank you very much for your time and patience.

I have sent a beta firmware via private message and could you please check whether the beta firmware helps improve the internet connection?

The beta firmware could revert back to the official firmware directly via web UI.

How to update the firmware: How to Update the Firmware of Deco (method 2)

Wait for your reply and best regards.

 

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Deco X50-DSL - unstable connection
2024-01-03 22:14:05 - last edited 2024-01-03 22:30:48

  @Kody Hi I have the exact same issue as  above, been trying for several days to get it stable but its all up one min and then down, also there seems to be a lot of log files too. reading here i wonder if the firmware is corrupted, the wifi seems to be the most stable but my local lan is way worse. any ideas? im with talktalk isp, and have the same info as above.

 

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Helpful: 1

Views: 633

Replies: 4

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