RE550 Authentication message

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RE550 Authentication message

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RE550 Authentication message
RE550 Authentication message
2023-11-05 15:57:26
Model: RE550  
Hardware Version:
Firmware Version:

Hi

 

Trying to connect an amazon firestick to an RE550 extender.  All lights on the extender are on.  I have connected a phone and have good signal from the unit and its working great.  But when I try to connect the firestick, it sees the extender, I enter the password but it won't connect saying authentification issue.  Any ideas please, thank you 

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Re:RE550 Authentication message
2023-11-06 05:37:30

  @FavDav 

Hi, welcome to the community.

Are you able to connect the Amazon Firestick to the WiFi of the host router?

I wonder whether there would be any special characters in the Wi-Fi passwords that the Amazon Firestick does not support.

Wait for your reply and best regards.

 

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