WiFi Connectivity Issue with Laptop - Need Help

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WiFi Connectivity Issue with Laptop - Need Help

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WiFi Connectivity Issue with Laptop - Need Help
WiFi Connectivity Issue with Laptop - Need Help
2023-11-20 11:44:39
Tags: #laptop

Hey everyone,

 

I hope you're all doing well. I'm reaching out to the community because I'm currently facing an issue with my TP-Link WiFi connection on my laptop, and I'm hoping some tech-savvy individuals here can lend a hand.

 

My TP-Link router has been working flawlessly with all my devices except my laptop. For some reason, I can't seem to establish a stable connection. The laptop recognizes the WiFi network, but when I try to connect, it either takes forever or gives me an error message.

 

Things I've Tried:

  1. Restarting Router and Laptop: I've tried the classic troubleshooting step of restarting both the router and my laptop multiple times. Unfortunately, it hasn't resolved the issue.

  2. Forgetting and Reconnecting: I've also tried forgetting the network on my laptop and then reconnecting from scratch. Still no luck.

  3. Checking Network Password: I've made sure the password is correct and even changed it to see if that would make a difference. Unfortunately, it didn't.

 

Laptop Details:

  • Make/Model: HP Pavilion 15-ab123cy
  • Operating System: Windows 10
  • WiFi Adapter: Intel Dual Band Wireless-AC 3165

 

Router Details:

  • TP-Link Router Model: Archer C7
  • Firmware Version: 3.16.2 Build 170304 Rel.38974

 

Request for Assistance: If anyone has experienced a similar issue or has expertise in troubleshooting WiFi problems, I would greatly appreciate your help. Are there specific settings on TP-Link routers that might be causing this? Any tips or step-by-step guides would be immensely helpful.

Thank you in advance for your assistance! I'm eager to get my laptop back online.

 

Best regards,

Charlie

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Re:WiFi Connectivity Issue with Laptop - Need Help
2023-11-20 12:30:00

  @charliekthrn 

 

Here are some additional troubleshooting steps which you may try as well.

On the bottom sticker should be noted which HW version and FW region is the device - details.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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Re:WiFi Connectivity Issue with Laptop - Need Help
2023-11-23 15:36:32

Wondering to know whether your issue resolve with this trouble shooting or not as sometimes I also get the same issue , I do online work with Write It Right firm and this issue mess up my whole work and cause delay in providing my services which is not acceptable. Please help!

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