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Browser keeps diconnecting when trying to manage my Deco's.

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1
Votes

Browser keeps diconnecting when trying to manage my Deco's.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Browser keeps diconnecting when trying to manage my Deco's.
Browser keeps diconnecting when trying to manage my Deco's.
2023-11-22 10:16:05 - last edited 2023-11-27 02:11:29

I keep losing connection when I try to manage my Deco's through the web interface.

 

  1. I navigate to the main Deco's IP Address.
  2. The login screen shows, I submit the password.
  3. The main Deco page shows.
  4. And a couple of seconds later it disconnects and shows the login screen again.

 

This happens on both Microsoft Edge and Google Chrome browsers.

Off course I tried clearing the browsers cache, cookie's, etc.

But the result is that I am not able to manage my network through the web interface.

 

Managing the Deco's through the (iOS) app works fine, so I am not completely stuck.

But I don't understand what happens.

 

Anybody any idea's?

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3 Reply
Re:Browser keeps diconnecting when trying to manage my Deco's.
2023-11-24 10:04:29 - last edited 2023-11-27 02:11:20

  @n8berrie 

Hi, welcome to the community.

Deco is mainly controlled and configured via Deco APP. Web UI is more like a backup for Deco APP, especially for local firmware upgrades and Most of the settings on the web UI can't be edited.

As for the issue reported here, I think the web interface is designed with a preset valid time to safeguard privacy, which necessitates regular login to ensure continuous protection.

 

Thank you very much and best regards.

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Browser keeps diconnecting when trying to manage my Deco's.
2023-11-25 09:06:13 - last edited 2023-11-27 02:11:20

  @David-TP 

 

Hi David-TP,

 

Thanks for the reply.

I understand what your are saying, but if that is the case, where can I adjust that preset valid time?

Because the 7 or 8 seconds (regardless of any activity) that it seems to be set at now is way to short to make this a useful backup.

 

Cheers, n8berrie

#3
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Re:Browser keeps diconnecting when trying to manage my Deco's.
2023-11-27 02:11:07 - last edited 2023-11-27 02:11:20

  @n8berrie 

Hi, Thanks for getting back to me.

I am afraid it is not supported to edit the valid time of web interface yet. I will add it to the feedback list first to see if other users might request the same feature.

Thank you again and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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