DECO XE75 Pro TV issues

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DECO XE75 Pro TV issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO XE75 Pro TV issues
DECO XE75 Pro TV issues
2023-12-21 11:41:00
Tags: #VLAN/IPTV #TV
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version:

Hello,

 

I go through a French ISP and I seem to be experiencing a slight difficulty.

When I watch TV it goes through an Android APP. 

Throught this app I am able to watch whatever TV channels.


The issue is when I change channels, it takes forever to load! This is something I was not experiencing when I was using the ISP's tv box.

Seems to be loading for at least a few minutes before I can start watching the programs,.

 
This does not seem to affect other providers such as my IP TV or Netflix.


Has anyone ever ecountered this issue before?
Anything I can do?

Thanks

W

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Re:DECO XE75 Pro TV issues
2023-12-22 09:00:45

  @WillDu74 

Hi, welcome to the community.

May I know which Android app is used for live TV channels?

Is the TV currently connected to the nearby Deco XE75 Pro by Wi-Fi or via an Ethernet cable?

If it is connected by Wi-Fi, please try to turn off "Mesh Technology" on the Deco APP for the TV to see whether it helped or not.

Thank you very much and best regards.

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