4g LTE router can’t connect to internet

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4g LTE router can’t connect to internet

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4g LTE router can’t connect to internet
4g LTE router can’t connect to internet
2024-03-28 20:55:07 - last edited 2024-04-08 08:34:00
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: A

I need some help. I have the TL-MR6400 4 G LTE router. We brought it for our caravan I just can't seem to get it to connect to anything. Can anyone help. 

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Re:4g LTE router can’t connect to internet -Solution
2024-03-29 03:41:04 - last edited 2024-04-08 08:34:00

  @Ellie6 

 

There could be several reasons why you are not able to access the internet or receive a signal with your 4G LTE router. Here are a few troubleshooting steps you can try:

    1. Check your SIM card and network coverage: Ensure that your SIM card works fine on other 4G devices and you are within the coverage area of your mobile service provider. Weak signal reception can result in poor internet connection or no connection at all.

    2. Make sure your SIM card has been detected by the 4G LTE Router and not locked by PIN code. You could check SIM Card Status on Advanced->Status page to confirm it:

       If it shows "No SIM card detected", follow this guide for troubleshooting: What should I do if my TP-Link 4G LTE Router cannot detect SIM card?

       If it shows "PIN Required", go to Advanced->Network->PIN Management to enter PIN code of your SIM card to unlock it.

    3. Verify APN profile settings: Check if the Access Point Name (APN) settings on Advanced->Network->Internet page are correct. If not, try other available profile or create a new profile manually.

    4. Factory reset the 4G LTE Router, pressing and holding the reset button for about 10 seconds. Keep in mind that this will erase any customized settings, so make sure to note them down before resetting.

    5. Check the firmware version of your MR6400 and ensure it is the latest version.

    6. If the above suggestions did not resolve the issue, this is a detailed FAQ for more troubleshooting tips: Troubleshooting guide of no internet access with TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:4g LTE router can’t connect to internet -Solution
2024-03-29 03:41:04 - last edited 2024-04-08 08:34:00

  @Ellie6 

 

There could be several reasons why you are not able to access the internet or receive a signal with your 4G LTE router. Here are a few troubleshooting steps you can try:

    1. Check your SIM card and network coverage: Ensure that your SIM card works fine on other 4G devices and you are within the coverage area of your mobile service provider. Weak signal reception can result in poor internet connection or no connection at all.

    2. Make sure your SIM card has been detected by the 4G LTE Router and not locked by PIN code. You could check SIM Card Status on Advanced->Status page to confirm it:

       If it shows "No SIM card detected", follow this guide for troubleshooting: What should I do if my TP-Link 4G LTE Router cannot detect SIM card?

       If it shows "PIN Required", go to Advanced->Network->PIN Management to enter PIN code of your SIM card to unlock it.

    3. Verify APN profile settings: Check if the Access Point Name (APN) settings on Advanced->Network->Internet page are correct. If not, try other available profile or create a new profile manually.

    4. Factory reset the 4G LTE Router, pressing and holding the reset button for about 10 seconds. Keep in mind that this will erase any customized settings, so make sure to note them down before resetting.

    5. Check the firmware version of your MR6400 and ensure it is the latest version.

    6. If the above suggestions did not resolve the issue, this is a detailed FAQ for more troubleshooting tips: Troubleshooting guide of no internet access with TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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