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Monthly report not seen

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NabillPakhri

2024-05-21 05:15:51

Posts: 2

Helpful: 2

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Registered: 2024-05-21

Monthly report not seen

2024-05-21 05:15:51

Tags: #Deco App Related #Reports

Model: Deco X20

Hardware Version:

Firmware Version: 1.1.8

Hi im using the Deco X20

i cant check my daily usage thus making it hard for me to monitor the usage on multiple device to avoid exceeding their limits given. Please advise.

its already on wireless router mode. Also try scanning but to no avail. Nothing changed

1 Reply

David-TP

2024-05-23 02:02:03

Posts: 12845

Helpful: 1807

Solutions: 1298

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Registered: 2020-04-14

Re:Monthly report not seen

2024-05-23 02:02:03

@NabillPakhri

Hi, Thank you very much for the feedback.

May I know when you purchased the Deco X20? Did this issue start recently?

Have you received any Reports-ready notifications in the "Message" on the Deco APP?

It would be highly appreciated if you could refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

NabillPakhri

2024-05-21 05:15:51

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2024-05-21

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Helpful: 2

Replies: 1

Monthly report not seen

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