No longer connecting after new sockets fitted
Hi,
we've been using a TP link AV 600 to boost our internet to upstairs.
my son hardwires his gaming pc into it for the best connection.
we've just had some electrical work done in my sons room- updated two very old single sockets to new double sockets.
The TP link is no longer working. devices are able to link to it via WiFi and when hardwired but receive no internet signal.
we've tried plugging it into one of our other plug sockets in a different room and it works fine so it must be something to do with the new plugs or how they have been wired up.
Has anyone ever come across this before? Any ideas what may be causing it? What the electrician will need to do differently to fix it?
The sockets themeselves are working fine power wise.
thank you
Karen
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Not sure if this is helpful, came across when looking for info on a challenge I've got with mine.
Whilst I doubt you have a UPS in sons room, could the new sockets have surge protecton built in?
Q: Can Powerline adapters work if they are separated by UPS?
A: No. Usually, UPS devices will have filtering functions, which can prevent a Powerline connection. Some power outlets and circuit breakers may also have surge, ground-fault, or arc-fault protection functions, which can also interfere with, or prevent Powerline connectivity. We do not recommend using Powerline adapters in such environments.
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Not sure if this is helpful, came across when looking for info on a challenge I've got with mine.
Whilst I doubt you have a UPS in sons room, could the new sockets have surge protecton built in?
Q: Can Powerline adapters work if they are separated by UPS?
A: No. Usually, UPS devices will have filtering functions, which can prevent a Powerline connection. Some power outlets and circuit breakers may also have surge, ground-fault, or arc-fault protection functions, which can also interfere with, or prevent Powerline connectivity. We do not recommend using Powerline adapters in such environments.
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Sometimes, new electrical installations or appliances (like surge protectors or new switches) can cause interference with powerline adapters. One solution would be to check if any new devices have been installed along with the new sockets. If so, try unplugging them to see if the TP-Link works. If it does, consider moving those devices or trying a different type of adapter.
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hi @Smik77
If your device is no longer connecting after new sockets were fitted, and you're using an Intel Evo laptop, here are a few steps you can take to troubleshoot the issue:
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Check Driver Updates: Ensure that your laptop's network drivers are up to date. Sometimes, hardware changes can affect driver compatibility, and updating to the latest drivers might resolve connectivity issues.
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Verify Network Settings: Double-check your network settings to ensure that they haven't been altered during the socket installation. Make sure your network adapters are enabled and correctly configured.
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Restart the Laptop: A simple restart can sometimes resolve connectivity issues by refreshing network connections and settings.
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Inspect Hardware Connections: Although the new sockets were fitted, it's worth verifying that all internal connections and components related to networking are securely connected.
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Test with Another Network: Try connecting to a different network to determine if the issue is specific to your current network setup or if it persists across different connections.
If the issue persists after these steps, it might be helpful to consult with a technician who can assess whether the new sockets or other hardware changes might be causing the problem.
Let us know if you find a resolution or if there are any additional details you need help with!
Best regards, Jonathan Jone
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