Canon printer App not connect with printer through Deco X20
Hello,
I recenty bought a canon laser printer (model CF655) and I connected it to Deco X20 wifi, connection is istablished.
my phone is connected on the same wifi, but Canon app on the phone is not able to detect and connect to printer.
for testing, I connected the printer on another wifi (not deco) and the app was able to connect printer.
hence it's the deco problem and not the printer or the app.
kindly provide solution
regards
Hameed
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Hi, Did the Canon printer and mobile phone both connect to the main network?
Have you tried to refer to this link to discover the printer by Specifying Its IP Address, such as:
https://oip.manual.canon/USRMA-4680-zz-OP-enUV/contents/mapa-srch_dev.html#205_operation
please also try to enable UPNP under Deco APP>More>Advanced>NAT Forwarding to see whether it helps.
Wait for your reply and best regards.
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Hi, Did the Canon printer and mobile phone both connect to the main network?
Have you tried to refer to this link to discover the printer by Specifying Its IP Address, such as:
https://oip.manual.canon/USRMA-4680-zz-OP-enUV/contents/mapa-srch_dev.html#205_operation
please also try to enable UPNP under Deco APP>More>Advanced>NAT Forwarding to see whether it helps.
Wait for your reply and best regards.
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