Archer AX10 disconnects only from Samsung SmartTV at 10pm every night

Archer AX10 disconnects only from Samsung SmartTV at 10pm every night

Archer AX10 disconnects only from Samsung SmartTV at 10pm every night
Archer AX10 disconnects only from Samsung SmartTV at 10pm every night
2024-06-13 12:35:34 - last edited 2024-06-14 05:48:41
Model: Archer AX10  
Hardware Version: V2
Firmware Version: 1.3.10 Build 20240130 Rel. 77367

Every night at 10pm, my Samsung TV disconnects from the wifi.
The TV states "connected to the wireless network but not to the internet."
This has only occurred since purchasing the Archer AX10, and is not a TV fault as it works with our other router. 
I have tried setting both a dynamic and static IP to no avail, as well as changing MTU size. Wireless schedule is not turned on either. 
Can anyone assist?

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Re:Archer AX10 disconnects only from Samsung SmartTV at 10pm every night
2024-06-14 03:05:21

  @ElSmero 

 

Hi, thanks for posting question here.

If certain client devices are experiencing frequent dropouts or losing internet connectivity when connected to a TP-Link router, there are several potential reasons and troubleshooting steps you can take:

    1. Check Wi-Fi signal strength: Ensure that the affected client devices are within range of the TP-Link router and not obstructed by obstacles. Consider repositioning the router or using Wi-Fi range extenders to improve coverage.

    2. Adjust wireless channel: Change the wireless channel on the router to minimize interference from neighboring networks.

    3. Check wired connections: If the affected devices are wired, try using different Ethernet cables and ports to rule out any issues with the connections.

    4. Update client device drivers: Make sure the network adapter drivers on the affected client devices are up to date.

    5. Disable router features: Temporarily disable advanced router features like Quality of Service (QoS) that may be causing compatibility issues with specific client devices.

    6. Update router firmware: Check for and install any available firmware updates for the TP-Link router to address compatibility issues and improve stability.

Still having issues? You may also contact local technical support with the results of the above troubleshooting steps. 

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