I've got the AX10000 Tri-Band Wi-Fi 6 Gaming Router. I can't find the option under model so I selected the 11000. I'm having a bit of an issue. I have Allo fiber internet. 2.3 gig up/down. When I play games my ping is going crazy. If I hardwire into the allo router, my ping will stay steady between 18-25. When I run a wire from the Allo router to my AX10000, my ping rises to 60-90. I unplug and go back to the Allo router, back to normal. Why is this?