gaming issue

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gaming issue

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gaming issue
gaming issue
2020-08-13 13:57:10 - last edited 2020-08-14 03:41:40
Model: Archer C50  
Hardware Version: V4
Firmware Version: 0.9.1 0.2 v0093.0 Build 190125 Rel.63783n(4555)

i cannot play online games specially pubg by using my 5g band...but in 2.4 i can play the game...so how can i play the game with my 5g band?this problem is started from yesterday..

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Re:gaming issue-Solution
2020-08-14 03:41:29 - last edited 2020-08-14 03:41:40

@ksk 

 

Hello,

 

Are you playing games on the same computer when connected to 2.4GHz or 5GHz? When connected to 5GHz, can you access the internet? Try to do a ping test when connected to 5GHz like below and show me the results:

https://www.tp-link.com/support/faq/425/

 

What kind of games are you playing? Are there some specific games that don't work or all games? How about the 5GHz wireless speed? Try to download the speedtest app on your computer and do a simple test.

 

BTW, who is your ISP? Try to change the DNS server on the router to 8.8.8.8 and 8.8.4.4, reboot the router and confirm again.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:gaming issue-Solution
2020-08-14 03:41:29 - last edited 2020-08-14 03:41:40

@ksk 

 

Hello,

 

Are you playing games on the same computer when connected to 2.4GHz or 5GHz? When connected to 5GHz, can you access the internet? Try to do a ping test when connected to 5GHz like below and show me the results:

https://www.tp-link.com/support/faq/425/

 

What kind of games are you playing? Are there some specific games that don't work or all games? How about the 5GHz wireless speed? Try to download the speedtest app on your computer and do a simple test.

 

BTW, who is your ISP? Try to change the DNS server on the router to 8.8.8.8 and 8.8.4.4, reboot the router and confirm again.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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