showing issue while gaming

showing issue while gaming

showing issue while gaming
showing issue while gaming
2024-09-29 14:26:23
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.1.22

when I login to Pubg with my wifi I cant login to the game and showing unable to connect to the server but when I play with other router I don't face this issue. 
when I use my router I must use VPN to play pubg I don't know why but I want u guys to fix this issue soon with my router 

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Re:showing issue while gaming
2024-09-30 03:54:38

  @samsungs23ultra 

 

Hi, thanks for posting question here.

Here are some suggestions for your reference:

1. Please check firmware update and upgrade firmware to latest.

2. Please change DNS for a try following this guide.

3. Please take port forwarding following this guide.

It is also suggested to contact local technical support if the steps above helps little.

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