BE 65 crashing on 6ghz with s24 Ultra
Hi there, just like a lot of other people (it seems), I am having issues with my 3 point be65 crashing when my s24 ultra is connected via the 6ghz band. Moving from room to room will crash each wifi point and cause a full reset.
I currently have to use the 2.4/5ghz band to prevent the system from rebooting.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, welcome to the community.
Thanks for the feedback. I notice your case has been escalated to the senior engineers and hope they can help us address the issue as soon as possible.
Please check the email for further suggestions.
Best regards.
Update:
For the randomly restarting issue after Samsung S24 Ultra connects to Deco BE65/BE63, please try to install the beta firmware:
| Deco BE65/63 V1 | 1.0.9_build_20240717_Beta (updated date-2024.9.13) |
Please leave me a message if the beta firmware doesn't help.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
Hi, welcome to the community.
Thanks for the feedback. I notice your case has been escalated to the senior engineers and hope they can help us address the issue as soon as possible.
Please check the email for further suggestions.
Best regards.
Update:
For the randomly restarting issue after Samsung S24 Ultra connects to Deco BE65/BE63, please try to install the beta firmware:
| Deco BE65/63 V1 | 1.0.9_build_20240717_Beta (updated date-2024.9.13) |
Please leave me a message if the beta firmware doesn't help.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP , any update on this ticket? I'm noticing the same issue with my S24 Ultra and BE65.
- Copy Link
- Report Inappropriate Content
@Wesley-G hi there, if you can get in contact with them they will provide a beta firmware. Since installing that beta firmware I have not had an issue since using wifi7 on my s24 ultra.
Good luck!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 469
Replies: 4
Voters 1