Download Bandwidth control does not appear in Qos settings

Download Bandwidth control does not appear in Qos settings

Download Bandwidth control does not appear in Qos settings
Download Bandwidth control does not appear in Qos settings
2024-07-26 11:12:07 - last edited 2024-10-25 08:20:50
Model: EX220  
Hardware Version: V1
Firmware Version: 0.19.0 2.0.0 v605f.0 Build 240229 Rel.46682n

Dear All,

 

I purchased a router, but when entering the settings to configure the download bandwidth, the configuration does not appear, only the upload one.  Is this a bug?  How do I fix it?

 

Here's a screenshot:

 

 

Does anyone know how I can resolve this?

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1 Accepted Solution
Re:Download Bandwidth control does not appear in Qos settings-Solution
2024-07-26 16:47:27 - last edited 2024-07-26 19:25:28

  @J-Victor_2024 

 

That's a good question. Your router model is EX220 v1. It usually has been provided by ISPs for their customers.

Here you can find its user guide. Take a look at Chapter 14 - QoS. You'll see that your screenshot is the same as in this document.

However Step 4 says: "Enter the upload and download bandwidths provided by your ISP."

My advise: Ask your retailer to return this device and change it for Archer AX20 / AX23 or similar of your choice.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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Re:Download Bandwidth control does not appear in Qos settings-Solution
2024-07-26 16:47:27 - last edited 2024-07-26 19:25:28

  @J-Victor_2024 

 

That's a good question. Your router model is EX220 v1. It usually has been provided by ISPs for their customers.

Here you can find its user guide. Take a look at Chapter 14 - QoS. You'll see that your screenshot is the same as in this document.

However Step 4 says: "Enter the upload and download bandwidths provided by your ISP."

My advise: Ask your retailer to return this device and change it for Archer AX20 / AX23 or similar of your choice.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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