Slow speed

Slow speed

Slow speed
Slow speed
2024-08-01 09:45:52
Model: Archer MR200  
Hardware Version: V4
Firmware Version: 1.19.0 0.9.1 v0001.0 Build 210201

I am battling to get speeds higher than 6Mb/s on Vodacom network. The router signal strength is 75% and I have even replaced the sim with a new Vodacom LTE simcard, but still the speeds remain below 6Mb/s. The router is connected to a Poynting 4G external aerial with the correct SMA cables etc. Is there a setting or update or something I can do to inpove the speed. I recently did another speed test on the same Vodacom tower but with my iPhone and in another location and got 92Mb/s download speed.

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Re:Slow speed
2024-08-02 06:09:47

  @Duitser 

Hi,

 

When you use the other to test the speed of the SIM card, please test at the same place, and use another 4G router or enable a hotspot on your phone and check how much speed you can get from the WIFI/hotspot.

 

If the speed is still slow, please try the following troubleshooting steps:

1) Go to Advanced -> Network -> Internet page and change Network Mode to "4G Only" especially when the router is working on 3G.

2) Try another available APN profile or create a new APN profile manually.

3) Change Wi-Fi channel and channel width on Advanced -> Wireless -> Wireless Settings page.

 

If all the advise above cannot help, please contact the local support team with the results with the troubleshooting steps.

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