Slow Internet Speed

Nathan2484

2024-08-12 14:48:35 - last edited 2024-08-26 01:52:21

Posts: 1

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Registered: 2024-08-12

Slow Internet Speed

2024-08-12 14:48:35 - last edited 2024-08-26 01:52:21

Tags: #Network Connectivity

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.0.6

I'm experiencing an issue with my AX3000 router. When connected to the router, my internet speed is limited to 100 Mbps, but when I bypass the router and connect directly to the ONT, I receive the full 300 Mbps that I pay for.

Here are the steps I have already taken to troubleshoot the issue:

Verified that the duplex settings are correct.
Ensured QoS is set correctly and prioritized my PC at 1000.
Tried with QoS both enabled and disabled.
Restarted the router multiple times.
Checked and cleaned the ports in case of dirt or debris.
Updated the router's firmware to the latest version.

Despite these efforts, the issue persists. Is there anything else you recommend I try, or could this indicate a problem with the router itself?

Thank you for your assistance.

1 Accepted Solution

Marvin_S

2024-08-13 06:24:37 - last edited 2024-08-26 01:52:21

Posts: 1870

Helpful: 132

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Registered: 2022-05-09

Re:Slow Internet Speed-Solution

2024-08-13 06:24:37 - last edited 2024-08-26 01:52:21

@Nathan2484

Hi, thanks for posting question on our community.

If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

3. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

4. Here are some tips which might improve the speed of your Archer Router:

1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

6) Try a few other speedtest servers, other servers might reach better speeds.

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