WIFI network not found - Connecting Honeywell T6 - Deco M9 plus

WIFI network not found - Connecting Honeywell T6 - Deco M9 plus

WIFI network not found - Connecting Honeywell T6 - Deco M9 plus
WIFI network not found - Connecting Honeywell T6 - Deco M9 plus
2024-09-08 15:59:02 - last edited 2024-09-09 03:27:10
Tags: #Network Connectivity #Honeywell
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.6.4 Build 2024718 Rel.76925

I am trying to connect our Honneywell T6 thermostat to the main WIFI network provided by a star system of Deco M9 plus routers.

 

I follow the steps as specified by the Resideo app. My smartphone sees the thermostat through bluetooth.

But at the step to select a WIFI network, I do not see the network provided by our Deco M9 plus system. I can see other WIFI networks from our neighbours, and even our printer is visible.

 

These things I have tried as from what I could find in these forums and through google:

  • I did try to reset our WIFI network
  • I selected to only broadcast the 2.4 Ghz band
  • The WIFI connection is strong enough when I look with my smartphone there where the WIFI signal should be detected by the thermostat.

 

Do I mis something to make this work?

 

Thank you in advance!

 

ProKavia

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#1
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1 Accepted Solution
Re:WIFI network not found - Connecting Honeywell T6 - Deco M9 plus-Solution
2024-09-08 17:43:01 - last edited 2024-09-09 03:27:10

I have found the issue, and it is easily solvable.

 

When detecting the Honeywell T6, Fast Roaming has to be disabled. This can be done through the Deco app.

I was thinking about deleting this post, but it might be usefull for others when they are searching a solution for similar problems.

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#2
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1 Reply
Re:WIFI network not found - Connecting Honeywell T6 - Deco M9 plus-Solution
2024-09-08 17:43:01 - last edited 2024-09-09 03:27:10

I have found the issue, and it is easily solvable.

 

When detecting the Honeywell T6, Fast Roaming has to be disabled. This can be done through the Deco app.

I was thinking about deleting this post, but it might be usefull for others when they are searching a solution for similar problems.

Recommended Solution
  5  
  5  
#2
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