Problems with tether App

Problems with tether App

Problems with tether App
Problems with tether App
2024-10-01 12:37:08 - last edited 2024-11-16 08:07:44
Model: TL-MR6400  
Hardware Version:
Firmware Version: 1.7.0 0.9.1

Hi,

 

I manage three 4G modem/routers by means of Tether app (2 TL-MR6400 and a TL-MR105). 2 of them are always available, while the third one (a TL-MR6400) is often reported as "Offline". the device is always connected to Internet with no problems and the firmware is the latest. The 2 MR6400 are both running latest firmware.

 

This is very annoying and I don't understand why one MR6400 is always available, while the other one very rarely.

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#1
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1 Accepted Solution
Re:Problems with tether App-Solution
2024-10-11 09:15:32 - last edited 2024-11-16 08:07:44

  @Fabio56 

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241024985, please check your email box and ensure the support email is well received.

Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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2 Reply
Re:Problems with tether App-Solution
2024-10-11 09:15:32 - last edited 2024-11-16 08:07:44

  @Fabio56 

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241024985, please check your email box and ensure the support email is well received.

Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:Problems with tether App
2024-10-11 10:28:02

  @Sunshine 

Thanks!

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