Home Network Community > All Threads > Can’t see decos on app using new phone m4
< All Threads

Can’t see decos on app using new phone m4

Can’t see decos on app using new phone m4

Can’t see decos on app using new phone m4
Can’t see decos on app using new phone m4
a week ago - last edited a week ago
Tags: #Deco App Related
Model: Deco M4  
Hardware Version: V4
Firmware Version:

Hi. I have two houses both with deco routers. 
 

I have a new phone and installed the dec app, logged into my account and my two installations are not showing and the app is asking me to setup new decos. How do I transfer the previous connections from the old phone to the new phone 

  0      
 
  0      
 
#1
Options
2 Reply
Re:Can’t see decos on app using new phone m4
a week ago
My second home uses deco x55
  0  
  0  
#2
Options
Re:Can’t see decos on app using new phone m4
a week ago - last edited a week ago

  @NathanJanuary 

Hi,

 

After you login with the account you set up the Deco network you should be able to see the two networks.

Please check that you have logged in with the correct account.

If the issue still exists, you can also test with another phones or tablets.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 54

Replies: 2

Tags

Deco App Related
Related Articles
Using Deco app on new phone
5416 0
Unable to Login to Deco App on my New foldable phone
456 1
app on new phone missing previous setup
94 0
Using Deco app on New Phone with existing network
370 1
Can’t add new m4 to existing m5 mesh network
321 1
Using Deco app on New Phone
619 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.