Archer VX1800v - VPN Stuck at "connecting"

Archer VX1800v - VPN Stuck at "connecting"

Archer VX1800v - VPN Stuck at "connecting"
Archer VX1800v - VPN Stuck at "connecting"
3 weeks ago
Tags: #VPN
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: 0.12.0 2.0.0 v6092.0 Build 240329 Rel.14160n

Hello, 

 

I'm trying to set up a VPN on my Archer VX1800v, but it's stuck on the status "connecting" and never fully connects.

This same VPN configuration works without issues on the OpenVPN app on my mobile device, so I know the credentials and configuration files are correct.

 

Unfortunately, I can’t install VPN software on my computer due to corporate restrictions, so I'm relying on the router to handle the VPN connection.

 

Does anyone have suggestions or insights into why this might be happening, or how to get the VPN connected on the router?

 

Thank you!

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Re:Archer VX1800v - VPN Stuck at "connecting"
3 weeks ago

  @barney45 

 

Hi, thanks for posting question here.

May I confirm what is your exact network topology? Do you have another PC to check? You may share your VPN configuration file here for our analysis.

It is also suggested to contact local technical support for direct help.

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