AC1750 5Ghz band not working

AC1750 5Ghz band not working

AC1750 5Ghz band not working
AC1750 5Ghz band not working
2024-11-14 12:11:26
Model: Archer C7  
Hardware Version: V2
Firmware Version: 3.13.34 Build 131217 Rel.60903n

The 5 Ghz network on my router keeps failing. It says it's enabled but network doesn't show up; light not on. I'm in dual band mode and 2.4 still works fine. I did factory reset, both networks looked good, then restored config and 5 Ghz was working briefly. After a little bit the connection dropped; switched back to 2.4 and that's working as usual. When I looked again the network had disappeared again. Configuration is identical to 2.4 and the only things I've changed from factory are the login. Didn't use to be a problem - I've been using this router for years.

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Re:AC1750 5Ghz band not working
2024-11-15 07:16:04

  @zebradreams07 

 

Hi, thanks for posting question here.

It is suggested to manually upgrade firmware to latest from the official website.
How to Upgrade the Firmware on the TP-Link Wi-Fi Routers -Case 1

If the same problem remains after firmware update, I am afraid it should be hardware issue on the router and you may consider a brand-new router.

 

 

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