Cannot connect to this network

Cannot connect to this network

Cannot connect to this network
Cannot connect to this network
3 weeks ago - last edited 3 weeks ago
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.2.9

I have a Deco XE75 mesh with 6 nodes including the master. Everything good until I noticed that one PC was always conencting to a node furtehr away than the one on the same desk.So, I used teh function to force it to connect to the node on the desk,. After that, the pc cannot connect at all. All the other devices in the building are OK. If I enable the guest wifi on the Deco system, the PC connects to that OK, and also to a secondary modem/router. I have tried to find where the force connect to a particular node migh be stored o the mesh, but cannot see it anywhere. Obviously, I've rebooted stuff. 

Any ideas?

 

Thanks very much

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Re:Cannot connect to this network
3 weeks ago

  @Foggers 

 

Hi, welcome to our community.

Usually, it should work if you choose signal source for your certain client device. And the guide is for your reference.

For your situation, it is suggested to update Deco app to latest from Google Play or Apple Store.

Then, please check Firmware update on Deco app and update all Decos to latest firmware version. (your current firmware is not.)

At last, you may try the operations again to choose preferred signal source.

 

 

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