BE25 loses connection to main BE2

BE25 loses connection to main BE2

BE25 loses connection to main BE2
BE25 loses connection to main BE2
a week ago - last edited Tuesday
Model: Deco BE25  
Hardware Version: V1
Firmware Version: 1.0.13 Build 20241213 Rel. 38543

Hi! 
My two slave BE25 keeps losing connection with the main BE25. They reconnect by them selves after a while. Even if I place the slave like a meter away from the main this happens. I also have a Deco X50 outdoor in the network that doesn't have this problem at all.

what to do?

 

/Patrik

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#1
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2 Accepted Solutions
Re:BE25 loses connection to main BE2-Solution
a week ago - last edited Wednesday

  @MDXL 

Hi, Thanks for the feedback.

For your case, if you haven't tried the 1.0.17 beta here, please install this version first to see whether it helped.

Deco BE25_V1_1.0.17 Ready for Test!

Best regards.

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#4
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Re:BE25 loses connection to main BE2,-Solution
a week ago - last edited Tuesday

  Hi,

After resetting all three BE25s and installing the beta-version 1.0.17 it actually seems stable (touch wood ...). 
 

Thanks!

 

Patrik

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#6
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6 Reply
Re:BE25 loses connection to main BE2
a week ago

  @Patpdub 

I upgraded to new beta version of the firmware, 1.0.17, but that doesn't solve the problem ...

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#2
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Re:BE25 loses connection to main BE2
a week ago

  @Patpdub 

Hi,

I have also been having continuous connection problems with my BE25's since the update of March 11.  I also have some BE65 that have not had an update and they still work. 

I removed the BE25s from the network and then added them again and they functioned for about a day with no connection issues.  I wonder if we are the only ones with this problem? Will there be a patch soon?

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#3
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Re:BE25 loses connection to main BE2-Solution
a week ago - last edited Wednesday

  @MDXL 

Hi, Thanks for the feedback.

For your case, if you haven't tried the 1.0.17 beta here, please install this version first to see whether it helped.

Deco BE25_V1_1.0.17 Ready for Test!

Best regards.

Recommended Solution
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#4
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Re:BE25 loses connection to main BE2
a week ago

  @Patpdub 

Hi, Thanks for the feedback.

I'd like to follow up on your case via email. Please check whether you can receive my email later.

 

By the way, would the satellite Deco BE25 flash red during the disconnection?

How often do they usually drop out?

 

Wait for your reply and best regards.

 

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#5
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Re:BE25 loses connection to main BE2,-Solution
a week ago - last edited Tuesday

  Hi,

After resetting all three BE25s and installing the beta-version 1.0.17 it actually seems stable (touch wood ...). 
 

Thanks!

 

Patrik

Recommended Solution
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#6
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Re:BE25 loses connection to main BE2
Tuesday
Hi, Thanks! it seems to work. Have a nice day!
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#7
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