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TL-WR1043ND keeps dropping internet connection

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TL-WR1043ND keeps dropping internet connection

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TL-WR1043ND keeps dropping internet connection
TL-WR1043ND keeps dropping internet connection
2014-08-16 21:19:32
Region : UnitedKingdom

Model : TL-WR1043ND

Hardware Version : V1

Firmware Version : 3.13.15 Build 140319 Rel.41339n

ISP : Virgin media

Hi, I have a recurrent problem with this router. The problem is that the internet connection keeps cutting out on a daily basis requiring a reboot of the router to restore it. You get the yellow triangle on the network icon (Windows 7) and then unplug it and plug it in again and all is well. I'm not really using it for wireless as all our PC's and media streamers are connected by ethernet cables via a network switch. As far as I can tell, the networking still works as my media streamers can stream from my PC no problem when the internet has dropped.

I have upgraded to the latest firmware, and the router is located in a very well ventilated cool space.

Any ideas please?
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#1
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6 Reply
Re:TL-WR1043ND keeps dropping internet connection
2014-08-17 00:15:15
I understood that you losing only internet access? Do you have then access GUI on the router? What kind of WAN connection do you have (dynamic, static or PPPoE)?
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#2
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Re:TL-WR1043ND keeps dropping internet connection
2014-08-17 00:48:23
Thanks for the reply. According to my son who has a ethernet connection to the router, you can't access the GUI. He's tried to reboot it that way but the only way we have been able to get it back is unplugging it. The WAN is dynamic.
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#3
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Re:TL-WR1043ND keeps dropping internet connection
2014-08-17 01:37:05
Give me screenshot from Status tab of the router. These problems often occur?
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#4
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Re:TL-WR1043ND keeps dropping internet connection
2014-08-17 01:52:44
Status
Firmware Version:
3.13.15 Build 140319 Rel.41339n
Hardware Version:
WR1043ND v1 00000000
LAN
MAC Address:
64-70-02-84-EB-FE
IP Address:
192.168.1.1
Subnet Mask:
255.255.255.0
Wireless
Wireless Radio: Enable
Name (SSID): RozzerNet
Channel: Auto (Current channel 9)
Mode: 11bgn mixed
Channel Width: Automatic
Max Tx Rate: 300Mbps
MAC Address: 64-70-02-84-EB-FE
WDS Status: Disable
WAN
MAC Address: 64-70-02-84-EB-FF
IP Address: 82.8.35.24 Dynamic IP
Subnet Mask: 255.255.255.0
Default Gateway: 82.8.35.1
DNS Server: 8.8.8.8 , 8.8.4.4
Traffic Statistics
Received Sent
Bytes: 1266369855 85042566
Packets: 1086016 680056
System Up Time:
0 days 05:47:46

This is a copy and paste from the status tab - hope that's OK? It occurs on a daily basis - have to unplug it once or twice a day most days.
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#5
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Re:TL-WR1043ND keeps dropping internet connection
2014-08-19 14:11:48
Any use?
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#6
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Re:TL-WR1043ND keeps dropping internet connection
2014-08-21 16:55:13
Sorry but I'm not member of TP-Link and I'm only sometimes on the forum.

When you catch the problem with internet access please do command in cmd ping 192.168.1.1
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#7
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Views: 1630

Replies: 6

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