Can't surf the Internet even though I'm connected? TP link W8980

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Can't surf the Internet even though I'm connected? TP link W8980

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't surf the Internet even though I'm connected? TP link W8980
Can't surf the Internet even though I'm connected? TP link W8980
2015-04-28 12:40:13
Region : Argentina

Model : TD-W8968

Hardware Version : V3

Firmware Version :

ISP : TGP


Hey,On Sunday afternoon the Internet suddenly dropped out in the apartment that we have rented in Sydney, Australia. Our provider is TGP and the router is a TD-W8980.The router has an internet connection apparently, as you can see on the pictures below. Only the internet LED is flashing, which indicates that something is wrong.We already did set the router to factory defaults but that didn't help. Additionally, we ran the diagnostic tools but we don't know where the problem is!Here are some pictures:[URL=http://imageshack.com/f/idzlpEGIj]
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Re:Can't surf the Internet even though I'm connected? TP link W8980
2015-04-29 13:55:58
Cannot find the pictures anywhere...
But according to your description, your W8980 seems faulty. Keep holding the reset button for 10 seconds. If nothing change, it should be defective.
http://www.tp-link.com.au/support/rma/
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