Unable to establish an internet connection.

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Unable to establish an internet connection.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to establish an internet connection.
Unable to establish an internet connection.
2015-09-05 03:02:34
Model : TL-WR841HP

Hardware Version : V1

Firmware Version : 3.15.2 Build 140214 Rel.41739n

ISP : Unifi

I've been using this router for the past two months. Then, i started to notice a significant lag in the internet speed and i did a reset on my router. This is when things go down really bad. I followed the instructions, went into quick setup and i couldn't find the page where i can select Unifi mode. I went ahead with ppoe connection and no outcome. Hence, i took the router back to the shop where i bought it from. They helped me to reinstall the firmware and it seemed like everything was fine. But, it obviously isn't fine as her i am, posting this thread. I've doubled-checked with my internet provider and all my usernames and passwords are correct. Hell, even the technician came and he said the router is having issues.

Below is a copy of my system log, and i have no idea what does "timeout waiting for PADO packets" mean. All my cables are wired correctly. It just doesn't work.







































































[TD]
219 1st day 00:41:43 PPP ERROR Timeout waiting for PADO packets
218 1st day 00:41:23 PPP INFO sent [PADI Host-Uniq(0x0000285b)]
217 1st day 00:41:13 PPP INFO sent [PADI Host-Uniq(0x0000285b)]
216 1st day 00:41:08 PPP INFO sent [PADI Host-Uniq(0x0000285b)]
215 1st day 00:41:08 PPP NOTICE Standard authentication.
214 1st day 00:40:58 PPP ERROR Timeout waiting for PADO packets
213 1st day 00:40:38 PPP INFO sent [PADI Host-Uniq(0x00002858)]
212 1st day 00:40:28 PPP INFO sent [PADI Host-Uniq(0x00002858)]
211 1st day 00:40:23 PPP INFO sent [PADI Host-Uniq(0x00002858)]
[/TD]
[/TD]



It has been connecting for the past two days. And still, connecting.
































[TD]0.0.0.0 [TD]0.0.0.0 [TD]0 day(s) 00:00:00
WAN
MAC Address: 30-B5-C2-8A-7F-11
IP Address:PPPoE(Connect Automatically)
Subnet Mask: 0.0.0.0 [/TD]
Default Gateway:[/TD]
DNS Server: 0.0.0.0 , 0.0.0.0
Online Time:Connecting...



I hope anyone on this forum can lend a helping hand as no one that i know of could assist me. If this problem still persists by the end of this week, i would just have to return the product and request for a new one.
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#1
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2 Reply
Re:Unable to establish an internet connection.
2015-09-06 11:41:26
Upgrade the latest firmware. TL-WR841HP_V1_141116(Unifi&Maxis Fiber)
http://www.tp-link.com.my/download/TL-WR841HP_V1.html#Firmware

Reset and reconfigure it.
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#2
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Re:Unable to establish an internet connection.
2015-09-28 17:36:25
Hi Vivian,

141116 firmware has connectivity issue and severe stuttering when watching hd channel in hypptv. i used to use that firmware and not even a day, the connectivity become limited, and wireless devices couldn't connect to it a day after. Why is it so hard for tplink malaysia to come up with a firmware that overcome bandwidth control issue + unifi compatible? its been almost a year since the crappy latest firmware for unifi user that doesn't even work properly at the first place.
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#3
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